Privacy Policy

Last Updated: August 11th, 2025

Heartstrings Community Foundation (“HCF,” “we,” “us,” or “our”) is committed to protecting the privacy of our website visitors, donors, sponsors, applicants, volunteers, and all users of our services. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://heartstringscf.org (“Site”).

By using the Site, you agree to the terms of this Privacy Policy.


1. Information We Collect

We may collect personal information when you:

  • Fill out forms (e.g., board applications, volunteer forms, RSVP forms)
  • Place orders for Heartstrings Boxes or merchandise
  • Make a donation or sponsorship
  • Subscribe to our newsletter or mailing list
  • Contact us directly through our forms or email

This may include:

  • Full name
  • Email address
  • Mailing address
  • Phone number
  • Date of birth (for age verification)
  • Payment or donation information (processed via secure third-party systems)
  • Any other information you voluntarily provide

2. How We Use Your Information

We use your personal information to:

  • Process and acknowledge donations or purchases
  • Respond to inquiries and manage communication
  • Process volunteer, board, or sponsor applications
  • Fulfill and deliver Heartstrings Boxes and other products
  • Send updates, newsletters, and event invitations (with your consent)
  • Comply with legal or financial reporting obligations

3. How We Share Your Information

We do not sell, trade, or rent your personal information.

We may share your data with:

  • Service providers who support operations (e.g., payment processors, email services)
  • Legal or regulatory authorities when required
  • Our internal teams and authorized volunteers for fulfillment and outreach purposes

All third-party partners are expected to maintain data protection standards equal to or greater than our own.


4. Cookies and Tracking Technologies

We may use cookies and similar technologies to improve your browsing experience and gather usage statistics. You can control cookie settings through your browser preferences.


5. Data Security

We take reasonable administrative, technical, and physical precautions to protect your personal data. However, no system can guarantee absolute security.

Payment information is processed securely by our third-party payment partners and is not stored on our servers.


6. Your Rights and Choices

You have the right to:

  • Access, correct, or delete your personal information
  • Withdraw consent for marketing emails (via the unsubscribe link or by contacting us)
  • Request how your data has been used

To exercise these rights, please contact us at: info@heartstringscf.org


7. Children’s Privacy

We do not knowingly collect personal information from individuals under 13 without parental or guardian consent. If we learn that we have received such information without verification, we will delete it promptly.


8. External Links

Our Site may contain links to external websites. We are not responsible for the content or privacy practices of these third-party sites.


9. Updates to This Policy

We may revise this Privacy Policy from time to time. Updates will be posted on this page with the updated effective date. Continued use of the Site signifies acceptance of these changes.


10. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact:

info@heartstringscf.org

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